Deployer Feedback Channels Structured feedback channels make it easy for deployers to report issues. A dedicated web portal or API endpoint collects incident reports, anomaly observations, and general feedback in a structured format. Required fields capture the deployer’s identity, affected system version, observation date and time, observed behaviour description, expected behaviour, and supporting evidence. Feedback triage classifies incoming reports by severity within defined timeframes: 24 hours for incident reports, five working days for general feedback. Reports suggesting potential serious incidents are escalated immediately to the incident response process. The engineering team routes performance reports to the PMM team. Feature requests and general feedback are logged for product consideration. The feedback loop must close: deployers who report issues receive acknowledgement, investigation outcome summaries (within confidentiality bounds), and notification of corrective actions affecting them. A feedback loop that goes dark erodes trust and discourages future reporting, weakening the PMM system’s detection capability. Key outputs

• Structured reporting portal or API with mandatory fields
• Severity-based triage (24 hours for incidents, 5 days for general)
• Closed feedback loop with deployer acknowledgement
• Module 12 AISDP documentation