A9. Override and Escalation Logs Immutable records of every operator override, escalation, and human review decision. Each record captures the operator identity, the system’s recommendation, the operator’s decision, the stated rationale (via structured drop-down with free-text supplement), and the outcome. Captured automatically at the post-processing and human oversight layers. Responsible party: Monitoring layer captures automatically. Technical SME analyses patterns. Regulations addressed: Article 14 (human oversight); Article 12 (record-keeping); Article 72 (PMM). Key outputs
- Per-override structured decision record
- Automation bias trend data for quarterly review